4/1/2026 update: We’ve just rolled out a smoother, faster, and more inclusive Spotlight experience for all of our GoTo Training Customers! Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and…
Transform your workflow: Latest updates from Meeting, Training, and Webinar Our latest release brings new integrations, actionable data and insights, and simplified workflows to increase engagement and save you time. Join our live webinar and learn about our new features designed to: Enhance meetings in real-time Host and…
What's new about this feature: An additional column has been added in the GTT attendee report "Materials downloaded" to highlight the list of Materials a particular attendee has downloaded. The information is captured if it is downloaded before the training, during the training, or after the training. The name (title) of…
In 2023 there were a total of 21 new features launched across GoTo Meeting, GoTo Webinar, and GoTo Training. We heard you needed more functionality to make staying connected easier and we listened! GoTo Training Highlights include: More data for hassle-free webinars and trainings: Now view the time spent by each attendee…
GoTo Training Paypal 3D secured payments is now live! If you are already using the PayPal integration you must update your PayPal integration by Jan 31st, 2024. If you use PayPal you will see a banner in the dashboard with instructions. To see additional details please see the internal knowledge article. How to charge…
Hi all, I now have my first couple of small sessions under my belt and I'd really like the ability to select sources and pause / stop sharing quickly without the mouse drop down using hot key bindings. While keyboard hot keys would be useful these could then be mapped to something like Elgato Stream Deck. Having looked…
When using break out sessions, we are not getting the "edit a doc together" option to grab an item from google drive. Also, the audio option did not work for use either. any help would be appreciated. This was all that was displayed in the panel
Dear LogMeIn, Today I was not happy about the support I received. I'm a double-loyal customer. Why double: the company where I work GEMALTO, now Thales pays a subscription to GOTOTRAINING that I generally like, and I personally pay a subscription to LastPass, one of the best password manager on the market so far. The issue…
I am using GoToTraining's "RevStream" integration to have customers pay for training courses via PayPal. When the price is sent through to PayPal as part of the transaction, tax is not being added. My PayPal account is set up with all of the relevant regional tax settings, and when we charge our customers directly (without…
We go to My Recordings. We click the Link icon. The Share your recording page appears, with a link highlighted and a Copy button. We click copy. We get this message: You've copied the registration link! Please paste it anywhere you like. The only problem is that the link is NOT copied. To copy the link, I have to manually…
Hi, I'd really apprciate some help and advice with this issue that appeard today. I've never seen it before. I delivered a poll to the participants and they'd responded. When I hit "close" to end the poll, nothing happened. I tried a few times of course and still nothing happened. The participants could still see the poll.…
What is the organizer's best course of action if the screen freezes while running a goto training session, but the audio and chat are working fine?
I am encountering issues in GoToTraining breakouts. Everyone is using Chrome, we are two organizers logged in the same account and started the Training via the webinterface. Both have the activities tab in the GoToTraining panel. We get odd things going on as soon as we want to enter the breakouts to speak to the groups.…
Please help while I doing training to our employes of my online local business (https://shilajit4u.pk/) we are unable to find the quoted message option. Is there have any option for that?
Hi- My training attendees have had an uptick on difficulties joining sessions using the Wep App on Chrome over the past few weeks. It seems in every session, I have at least 2 attendees that join via the web app (their internal security policies will not allow them to download the desktop version) and they are stuck on a…
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