4/1/2026 update: We’ve just rolled out a smoother, faster, and more inclusive Spotlight experience for all of our GoTo Training Customers! Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and…
Transform your workflow: Latest updates from Meeting, Training, and Webinar Our latest release brings new integrations, actionable data and insights, and simplified workflows to increase engagement and save you time. Join our live webinar and learn about our new features designed to: Enhance meetings in real-time Host and…
What's new about this feature: An additional column has been added in the GTT attendee report "Materials downloaded" to highlight the list of Materials a particular attendee has downloaded. The information is captured if it is downloaded before the training, during the training, or after the training. The name (title) of…
In 2023 there were a total of 21 new features launched across GoTo Meeting, GoTo Webinar, and GoTo Training. We heard you needed more functionality to make staying connected easier and we listened! GoTo Training Highlights include: More data for hassle-free webinars and trainings: Now view the time spent by each attendee…
GoTo Training Paypal 3D secured payments is now live! If you are already using the PayPal integration you must update your PayPal integration by Jan 31st, 2024. If you use PayPal you will see a banner in the dashboard with instructions. To see additional details please see the internal knowledge article. How to charge…
If I set the Close registration setting to Never, does that mean someone can register to join the training even after it has started? Thanks!
We had a recent training where because we could not get everyone to enter their pin we had unbearable background noise that caused the training session to be cancelled. It does not appear that we can mute anyone until they have joined the training and entered their pin. We may be going to only recorded trainings if we…
Hi When I use GoToTraining and share my screen the mouse pointer is very small for the attendees but larger for me. The attendees are finding it difficult to see what I am showing them, not useful when you are delivering online training. Although I have changed the mouse settings so the cursor is bigger. Is this something…
Please do not decommission the GTT Classic View. I feel that the newer graphical user interface is very cumbersome and involves too many mouse clicks for the host. I also noticed that GTT has not removed the "Materials" tab so I am no longer able to upload documents for my students for my classes. The one-stop shopping…
When participants are using a browser (example Edge based on chromium) if they are not allowed to install GoTo application, the browser often are instructed to use low resolution (420 or 360p) despite the trainer is streaming at 720p and 30 fps. This happens even if the participants are on a good stable high speed…
I want to suggest that Go To Training catalogs have a more eye-appealing appearance. I know users can add their customized banner from their business or institution, but the introduction and following recordings titles cannot be changed. Please give those creating catalogs the ability to use BOLD in descriptions, change…
Hello team, I've created an attendee report, and all times (resgister and conexion time) does not math local time. Is it possible to change? Thank you in advance,
I'm about to lose it. I just finished a 6 hour training. I made sure to hit record and the record option was on the entire time with a message that said it was recording to my Documents folder. I finished the training and I only see one WEBM file with 9KB. Please tell me that I'm panicking and that somehow it's going to…
Hi - we ran a GoToTraining session this morning, Training ID 911-962-684, and it's not showing up in the list to select when attempting to pull an evaluation report. We were, however, able to pull the attendee report. I went back to check the settings where it's listed in the Past Trainings and there was an eval selected.…
Hello, I am planning a training with multiple sessions, but when I tried to register for them as a test run, I have to use the registration link for every session I want to attend. I checked, they are sessions for the same training, I can select one date from a drop-down-list, but there are different topics in each…
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