Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
This month we are rolling out a new registration page design for GoTo Webinar with the aim at increasing conversations from page visits to confirmed registrations! The new design features an improved user interface, now prominently highlighting speakers to make your webinars more appealing and engaging, helping organizers…
4/1/2026 update: Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and other participants even when their camera is off - with avatar or name displayed instead. This iteration enhances the…
Hello, I recently contacted Support to run connection tests for joining a webinar as a panelist using an iPad. After multiple exchanges (and I want to thank the team for their time and assistance), it appears that it is no longer possible to join a webinar as a panelist from an iPad. I have tested this behavior with both…
Could you please let me know when live closed captions will be added to Webcasts? Thank you!
Hello, I came in today to discover numerous prescheduled webinars are gone. Was there a system issue? Out of 14, so far 6 were deleted. All of these were weekly and scheduled through end of March with the exception of 4 which were scheduled through end of July 2026. And 3 of those were gone. I've since rescheduled...
Why are you afraid to reply here and only respond by email? Are you afraid people will see that your service is poor and that videos were lost over TWO days?
I am looking forward to get emails and or registrant IDs of the attendees who submitted survey for webinars. I do not see any single API to get that data. Any ideas?
There is no way to start a broadcast on a scheduled webinar if you are connected through a phone call. For impromptu webinars, I can start the broadcast, but for a scheduled one I have to log on as a second user with computer speakers to start the broadcast, then mute that user. The attendee list takes up way too much…
Hello, for the last several weeks the co-organizers I conduct webinars with have not received their email with their join link. As the organizer, I do get a copy of the emails that are sent to each individual, but do not understand why they are no longer receiving the emails themselves. We've been using GoTo since 2019 and…
I have three sessions scheduled for next week as streamed webinars and I urgently need to replace the uploaded recording. I have done this many times in the past without any issues, but now I constantly receive a PUT 500 Internal Server Error whenever I try to swap the video. Almost 1,000 people are registered across the…
I am using the new GoToWebinar, and when my speakers share their PowerPoint in slide show mode, GoToWebinar only displays the editing view of PowerPoint if they choose to share only the PowerPoint application. Therefore, they are compelled to share their entire screen to resolve this issue. Does anyone have a solution to…
We had an event on Tuesday, November 25, 2025, and it was on that day that we started experiencing some audio problems. Some participants who connected with video and audio began experiencing audio flickering, crackling for a split second, and intermittent interruptions. We've also started noticing this at other events. It…
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