Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
This month we are rolling out a new registration page design for GoTo Webinar with the aim at increasing conversations from page visits to confirmed registrations! The new design features an improved user interface, now prominently highlighting speakers to make your webinars more appealing and engaging, helping organizers…
We’re excited to announce a major upgrade to the Presenter Overlay —Known as Spotlight — across all customers of GoToMeeting, GoToWebinar, and GoToTraining! Presenters can now spotlight any participant’s camera on top of their presentation, driving engagement and helping everyone focus on the key speaker. ✨ How Does It…
We had an event on Tuesday, November 25, 2025, and it was on that day that we started experiencing some audio problems. Some participants who connected with video and audio began experiencing audio flickering, crackling for a split second, and intermittent interruptions. We've also started noticing this at other events. It…
I've been trying all day to get GTW to Live Stream on our LinkedIn event. I've started by following this: https://support.goto.com/webinar/help/how-do-i-live-stream-my-webinar-to-other-platforms-like-youtube-and-facebook (and in the process i've probably read all LinkedIn pages on the topic) The video in the GTW article is…
I've been waiting three weeks for a solution to the problem of unrecorded videos!!! HOW LONG DO I HAVE TO WAIT???
When I copy a webinar, the automated survey name always has the name from the previous webinar that I am copying. Can you please correct this, as it is embarrassing for us as a company when we forget to update and the participants don't answer the survey because it has the name from another webinar. Thank you very much.
The Webinar Registration page was recently changed so that after entering a discount code, the registrant would click on a reasonably obvious "Apply" button. It might even have said "Apply Discount". It is now a fairly subtle "+" button in the discount code field. Within a few days of publicizing a webinar that linked to…
I have been running some dry runs with speakers today and 3 consecutive ones the panelist/presenter could share their screens and could hear me the organizer but i could not hear them. We played with settings, rejoined, used headset and without headsets, join via the app, join via the browser etc and nothing seemed to make…
Hi, I have already submitted support case #21967852. The customer support phone numbers provided are not operational since last week. Please provide an alternative way to contact support or have someone email or call me. If the issue is not solved, we are risking cancellation of a webinar in less than 24 hours. We already…
Apparently a GoTo Webinar event with multiple sessions on different days, only displays the initial first session upon downloading and opening and saving the .ics file. Thus it looks like only one event. Is there no way to have split or multiple .ics files associated with the event on the event page? Is this just a symptom…
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Is anyone else frustrated with the restrictions on the chat feature in GTW? We often want the ability for our attendees to put information in the chat to share and be seen by all the attendees. But there is no way to do this. Are there any plans to expand the chat functionality to allow attendee use? Also, as an organizer,…
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