Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
This month we are rolling out a new registration page design for GoTo Webinar with the aim at increasing conversations from page visits to confirmed registrations! The new design features an improved user interface, now prominently highlighting speakers to make your webinars more appealing and engaging, helping organizers…
4/1/2026 update: Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and other participants even when their camera is off - with avatar or name displayed instead. This iteration enhances the…
Since I changed my internet router I have been unable to access any webinar from any of my Apple devices so it’s a given that they can’t all have the same issue with each one exhibiting pretty much the same points of failure. Can anyone tell me the ports that are utilised? So I can check the firewall to ensure none of them…
So I created a test today to test something out. I didn't have a start button. It said press *1 to start the webinar. I'm on a PC and tried both the keypad and the keys above QWERTY. Nothing. Couldn't get it to start, nothing in the file menu to start it. Any ideas?
Hello, is there a way to set payment requests for a webinar in JPY(Japan Yen)? I have connected my Stripe account which is set in JPY but the payment request in the GoToWebinar event setup states only USD, EURO, etc,, and I can't find how to change that.
When I copy a webinar, the automated Confirmation email always has the subject from the previous webinar that I am copying. This is a bug in your system and happens every time. Can you please address it, as it is embarrassing for us as a company when we forget to update, as there is no obvious reminder and its a hidden…
Hi Just checking with the community about Polls in the new app running a GoToWebinar. We recently ran a webinar with some of our students but in the recorded video the polls and results were not recorded only the voice of the presenter describing the launch of poll and then describing the results. The live audience saw the…
When i try to install GoToOpener, the installation process says : "Connecting to GoToWebinar" Then it brings up a pop-up window saying : "Error 12029 sending request to server builds.getgocdn.com A connection with the server could not be established. Failed to download GoToWebinar to our servers. Please restart the…
I have requested support to send me full report, since I only have option to get report on each video one by one and is a lot of work. For the support should be easy to get a full report on all people who viewed all the videos on my channels and explained it 3times but support Jose is just sending me automated emails…
Hey community, Navigating the GoTo community has been a bit challenging for me, and I'm seeking guidance. As a newcomer, I'm interested in leveraging the platform's features effectively, but I'm unsure about certain functionalities. Specifically, I'm looking for insights on optimizing virtual meetings and webinars, as well…
Good morning! We run a lot of serial webinars. These usually take place on a weekly basis and of course are not always the same and sometimes differ slightly. Sometimes we have external speakers, sometimes we don't. If we add external speakers to certain appointments, they will receive the confirmation email with the start…
Developers for the new GoTo app, which runs on iOS and android, or obviously not familiar with webinars The old GoToWebinar app worked fine. The new one has gigantic problems and is crushing my business 1. The screen real estate is used very badly. In the old GoToWebinar app, the entire screen, except for the top bar was…
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