GoFurther 2026: Orchestrated Intelligence May 19, 2026 | 9am PDT | 12pm EDT A GoTo Virtual Event AI is getting smarter. The real question is: how will your organization work with it? Join us on May 19th for GoFurther 2026: Orchestrated Intelligence, a dynamic virtual event focused on the organization-wide partnership…
Hi, As part of our ongoing commitment to security, stability, and platform reliability, we are asking all Resolve customers to update to the latest version of the Resolve Desktop Console by March 31st. After this date older versions will no longer be supported. If you are using: Desktop Console version 1.15 or earlier…
Hi LogMeIn Resolve Community, Happy New Year, wishing everyone a great 2026! One way to ensure its awesome is to take advantage of all the cool features released in Resolve throughout 2025. We host a monthly Feature Retrospective Webinar, where we recap the releases from the previous month, but we're doing things a little…
Hello Community, We are happy to share the latest features released this past month, August 2025. Mark your calendars: Monthly Webinar * This series occurs every second Tuesday of each month * We focus on features released in the last month * Everything you need to know is covered in just 30 minutes! August's Release…
I'm excited to share our next installments of videos for our Feature Features series where we bring on product experts to share quick demos of features - new and old - within Resolve and how they can simplify your day-to-day. So let's jump into the videos. For our first two videos we're joined by one of our all-star…
Anyone else have the issue that, after an unattended session has been closed that the Devices screen shows Loading Results and a swirling circle. This happens on the web and the desktop version of the console. It doesn't happen every time but it happens very regularly. The only fix seems to be to restart the app or sign…
We have a handful of unattended agents that mistakenly had an older version installed (ver 1.7.4.1487). The older versions show up on our device list however Terminal, File manager and Remote Execution fail to connect to the device. Will the devices auto-update or does it require a uninstall/reinstall? If they're supposed…
I am using GTR Desktop Console 1.61.95 on Mac 12.6.3. When I connect to some unattended machines, different Windows OS's, 10, 11, 2012r2, 2016, 2019, 2022 - I can't type uppercase or special characters requiring the shift key. I try switching preferences between local and remote keyboard settings, but that doesn't make a…
Anyone have any issues with the GTR agent not automatically updating? I've read that there should be prompts, but I personally haven't seen any prompts for it aside from the GTR console. This also leaves me wondering if my end-users will have to click through a prompt to get the agent updated, which they will likely…
Hi I misconfigured a policy and am now left with 58000 alerts in my go to resolve system. i can only acknowledge 100 at a time so only 587 pages to go. Unless anyone else know another way? Thanks
Good day. May I know where can I download the latest version of unattended access installer? Also, I am looking at my device groups console and I have 5 users who are reporting to offline but they are online. Appreciate the response.
We are having all kinds of problems with this latest version. Servers not connecting, randomly going offline and have to restart the service, connecting but having a black screen, RDP servers connect to user sessions instead of the server itself just to name a few! Please someone fix this asap
We started having a problem yesterday where we were unable to connect to several unattended devices (all Windows Servers). I was only able to connect to 1 out of the 5 or 6 I tried. I had several of these clients reboot their servers last night and I rebooted my PC as well. The problem is the same this morning. The devices…
When we attempt to create a ticket from either an alert or a Windows Update we get the really helpful error "an error occurred while sending your request" Has anyone seen this before or could anyone provide any insight into how we can fix this?
Hello! We are a macOS shop, with around 300 macOS devices. We are testing out the latest Appleseed build for macOS 15. Apple has a new feature that alerts the user to applications installed and that use Privacy and Security settings. After speaking with my Apple Enterprise contact and submitting a bug report with Apple,…
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