Each month Join us for a concise, demo-led session where we’ll showcase the freshest features released in the last month within LogMeIn Resolve – our all-in-one IT management and support solution. What to expect: Quick Dive: In just 30 minutes, we’ll walk you through the most exciting updates and provide a glimpse into…
GoFurther 2026: Orchestrated Intelligence May 19, 2026 | 9am PDT | 12pm EDT A GoTo Virtual Event AI is getting smarter. The real question is: how will your organization work with it? Join us on May 19th for GoFurther 2026: Orchestrated Intelligence, a dynamic virtual event focused on the organization-wide partnership…
Hi, As part of our ongoing commitment to security, stability, and platform reliability, we are asking all Resolve customers to update to the latest version of the Resolve Desktop Console by March 31st. After this date older versions will no longer be supported. If you are using: Desktop Console version 1.15 or earlier…
Hi LogMeIn Resolve Community, Happy New Year, wishing everyone a great 2026! One way to ensure its awesome is to take advantage of all the cool features released in Resolve throughout 2025. We host a monthly Feature Retrospective Webinar, where we recap the releases from the previous month, but we're doing things a little…
Hello Community, We are happy to share the latest features released this past month, August 2025. Mark your calendars: Monthly WebinarThis series occurs every second Tuesday of each month We focus on features released in the last month Everything you need to know is covered in just 30 minutes! August's Release Recap:…
Good day. May I know where can I download the latest version of unattended access installer? Also, I am looking at my device groups console and I have 5 users who are reporting to offline but they are online. Appreciate the response.
We are having all kinds of problems with this latest version. Servers not connecting, randomly going offline and have to restart the service, connecting but having a black screen, RDP servers connect to user sessions instead of the server itself just to name a few! Please someone fix this asap
We started having a problem yesterday where we were unable to connect to several unattended devices (all Windows Servers). I was only able to connect to 1 out of the 5 or 6 I tried. I had several of these clients reboot their servers last night and I rebooted my PC as well. The problem is the same this morning. The devices…
When we attempt to create a ticket from either an alert or a Windows Update we get the really helpful error "an error occurred while sending your request" Has anyone seen this before or could anyone provide any insight into how we can fix this?
Hello! We are a macOS shop, with around 300 macOS devices. We are testing out the latest Appleseed build for macOS 15. Apple has a new feature that alerts the user to applications installed and that use Privacy and Security settings. After speaking with my Apple Enterprise contact and submitting a bug report with Apple,…
Hi folks, It looks like GoTo have finally released some documentation on mass deployment of the unattended app for Intune macOS. After a little tweaking of their documentation, I was able to get it installed on a device successfully. However! A standard user can just as easily uninstall the app! Simply click the icon in…
I'm trying to uninstall the GoTo Resolve unattended access app from a Windows 11 PC, and keep getting the following error: Windows cannot find 'C\Program Files (x86)\GoTo Resolve Unattended\1906065397753557484\GoToResolveUnattendedRemover.exe'. Make sure you typed the name correctly, and then try again. This laptop is no…
I am the lone tech here at my company manning the ticketing system. Is there an Out of Office feature or a way to change the Auto-Response to let people know how to get support in my absence?
Hello, Goto Resolve teams bot isn't working when sending private messages, it works just when send a message in IT Helpdesk Team. Someone might help me with this problem ? It was working two weeks ago.
Hey GoTo Resolve Community! AI is such a hot topic these days, but we know it still has a long way to go to meet our real needs. 🤔 What's the ONE thing you wish AI could do to make your work life easier? Whether it's a personal assistant that understands your quirks, a tool that helps you manage your time better, or…
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