Your workflow is only as strong as the tools powering it — and we want to make sure LogMeIn Rescue fits seamlessly into yours. Take our 5–7 minute survey and help shape the future of Rescue's integrations. After completing the survey, you’ll have a chance to win one of five $50 Amazon gift cards. Your responses are…
Hey everyone 👋 If you’re managing remote support, endpoints, or just trying to keep IT from getting more complicated than it already is — you might want to check out this year's virtual event. GoFurther 2026 is happening on May 19, and this year we’re focused on something we’re all feeling: growing IT complexity. We’ll be…
The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattended Access session. Use case: The end-user should be notified of any incoming Unattended Access session, and has the ability to accept or…
The Rescue Team is excited to announce that version 4.6.0 of the Rescue ServiceNow integration is now certified on Zurich, the Fall 2025 release for ServiceNow. Customers using the integration will be able to immediately update to the latest version of ServiceNow without interruption, and can continue to realize the value…
What went live? Today the Rescue team is thrilled to announce that Live Lens and Live Guide session types are now available in the webtc! Customers will no longer need to login to separate consoles to initiate sessions and can do everything from within the WebTC - saving time and improving their overall workflow as they…
Has anyone had success with packaging the LogMeIn Rescue client with Microsoft App-V 5.x? The package installs without any issues however when attempting to perform an unattended remote session, I am prompted with Error Code 5 and Error Code 6 for "Invalid Administrator username and password".
The computer I am trying to access does not have a username and password to access it but LogMeIn is requestting I enter the Username and Password for the computer. What should I do?
Hello everyone, Just new in this site and hope you can help me. Sometime ago i had a computer issue and didnt know where to turn to for help. I brownsed the internet and came accross a company called Direct2Support and contacting them I was then redirected to someone called Michael Adams (Technician 5) who was pretty good…
Two questions, #1 when getting support through Quickbooks they use 123rescue.com to get connected to our machine. When visiting 123rescue.com and logmein123.com these do not redirect me to the page to put in my pin. #2 when on Quickbooks and we are getting support they want us to hit f4 to automatically get connected to…
http://prnt.sc/d75jpn Bruh...i mean i already uninstalled it since i don't need it right now + i don't want to deal with a memory leak right now. If anyone does have any clue feel free to post it here. I have Windows 7 Ultimate 64-bit, not sure if anytging else is needed.
Recently installed Battle for the middle earth: Rise of the witch king because i was gonna play with my brother and my cousin. We first tried with Gameranger to play together and it didn't work so we tried with Hamachi and it did work! we played, i went to bed and turned off my PC and when i come back the next morning to…
Hello, So I have mupliple accounts that I use with LogMeIn Rescue. I am working in a place where I want to have unattended access on multiple computers. We use two users for support and I want to add the unattended access computers to both of the accounts. Is it possible to do add a computer on one of the users and then it…
Hi All, I am having an issue where I log onto a user machine and I am unable to see their screen, although I can see my mouse moving and the user can also see this. I asked the user to hover over icons and click the mouse and when the user does this their desktop is then visible. Problem is when I open a web browser for…
Yellow Triangle of Death always on hamachi, no matter what i do, it doesn't go away, i tried to fix this for hours and nothing, I did everything the internet said and nothing worked
Away for the weekend, need to get work done, and I can't get past the screensaver on my host! Why is the mouse not waking the machine? I'm 4 hours from home and I'm going to be up till the wee hours Sunday night if I can't log in today. Any advice/ideas?
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