Your workflow is only as strong as the tools powering it — and we want to make sure LogMeIn Rescue fits seamlessly into yours. Take our 5–7 minute survey and help shape the future of Rescue's integrations. After completing the survey, you’ll have a chance to win one of five $50 Amazon gift cards. Your responses are…
Hey everyone 👋 If you’re managing remote support, endpoints, or just trying to keep IT from getting more complicated than it already is — you might want to check out this year's virtual event. GoFurther 2026 is happening on May 19, and this year we’re focused on something we’re all feeling: growing IT complexity. We’ll be…
The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattended Access session. Use case: The end-user should be notified of any incoming Unattended Access session, and has the ability to accept or…
The Rescue Team is excited to announce that version 4.6.0 of the Rescue ServiceNow integration is now certified on Zurich, the Fall 2025 release for ServiceNow. Customers using the integration will be able to immediately update to the latest version of ServiceNow without interruption, and can continue to realize the value…
What went live? Today the Rescue team is thrilled to announce that Live Lens and Live Guide session types are now available in the webtc! Customers will no longer need to login to separate consoles to initiate sessions and can do everything from within the WebTC - saving time and improving their overall workflow as they…
Hi guys, Just wondering, is it possible to set up a page with a company logo etc on where people can enter the 6 digit code and download the software / join the support session? Also, once the software is downloaded, is there a way to make the applet use a company logo in the taskbar? Thanks in advance Ryan
This post has been moved to the Hamachi board.
just wondering if there is a way to send a reply with a corrisponding predefined url?
We need help this. We have a problem to view the recorded videos via remote access. When the videos are saved the video is tilted, tumbled, crooked, you can not watch Image https://drive.google.com/file/d/0B6SMiFcHbwidaUlZeGJGYjNXakU/view?usp=sharing thank y'all
wehenever i try to install the newest version of hamachi my pc crashes (blue screen). also, the installed version of hamachi is not working at all. thats why i decided to update... when i run the update the pc crashed and i got a blue screen. everytime i try to update again it crashes, always. now i tried to install an…
I've started using hamachi again since yesterday and it worked great! So today i decided to install zonealarm and it suddenly stopped pinging to my friend's client. Here's a summary of the error: I've been having this issue with other software like this for some reason... http://prntscr.com/ap0u4e I am desperate for help...
I installed hamachi on Win10 and all my friends can ping me but i cant ping them. Network type for my hamachi is public and i dont know how to change it to private maybe that is the problem. If you have any suggestions please reply me.
My name is Jake and I use LogMeIn as a troubleshooting tool for a technical support job. Recently, however, LogMeIn has been malfunctioning. The customer and I can establish a connection just fine. He/She goes to 123rescue.com and enters the 6 digit code. We then download and run the applet, and it seems to connect in…
I have recently installed Hamachi on Windows 7, in the hope of playing older games on a LAN connection. When i connect to the network my friend has created on Hamachi, however, it has the vpn tunneling error, like others have complained about. I have tried reinstalling the network adaptors, and restarted the service, but…
Hi, I would like to make the following suggestion. We use microsoft Office 365 which includes Lync. Lync is great for pulling real-time presence status from other programs susch as MS Outlook, CRM Dynamics etc. It would be great if you could integrate a presence feature into Logmein Rescue that will show 'Busy' or 'In…
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