Problem Description: How can I specify the device ID on the API call to be the MobileApp?
I'm attempting to automate the login process for my on-call team who uses the Goto Connect MobileApp. We have queues and it seems that the API call to log a user into a queue only works for those users who have hardware devices. Additionally, it seems that when I create a device for my users and use the API it defaults to that device but I want it to default to the MobileApp device as these folks work remotely.