The most recent content from our members.
Our organization uses both Microsoft Teams and GoTo Connect. While the existing Microsoft 365 calendar integration helps keep meeting availability aligned, it does not synchronize actual Teams presence status. We would like the ability for GoTo Connect to automatically mirror a user's Microsoft Teams presence, including…
Description Many organizations use Microsoft Intune as their Mobile Device Management (MDM) and Mobile Application Management (MAM) platform to secure corporate data on both managed and personal devices. While GoTo Connect integrates well with Microsoft 365 services, the mobile applications currently do not fully…
This is the scenario: If I want to send a template, I must enter the 10-digit number (55312xxxxx), Mexico's area code) in order for the message to be sent. Image 1 attached. I select the Meta template and proceed to send the WhatsApp message. Image 2 attached. So far, everything works correctly. I proceed to close the…
request for the ability to block outbound calls to numbers on the DNC registry as lawsuits are expensive and each call to a number on this list can cost a customer $500 each call
Hi! Could you please return the user id with the related accountkey in the /user/v1/me response like this { "items": [ { "accountKey": "a", "userId": "b", "outboundPhoneNumbers": [] }, { "accountKey": "c", "userId": "d", "outboundPhoneNumbers": [] } ] Thank you for making my life easier with this improvement!
Currently, the GoTo Connection Clio integration automatically syncs contacts from Clio to GoTo. The contact information that is synced includes basic information such as name, phone number, email, address, and date of birth. However, the integration does not sync custom contact fields. The ability to select custom contact…
Hi, Would like to see Android Auto integrated into the mobile app. I take calls when I am out driving, and in Australia, it is an offence to handle your mobile device whilst driving. If a call comes in I have to pick up my phone to touch the answer button. This is a big no no in the land downunder!! The RingCentral app…
Hello! I’m new to developing with GoTo and would like to know if it’s possible to sync GoTo Connect contacts with another CRM using the API. The idea is: when a client sends a message, GoTo would trigger an API call to the external CRM to create a new lead (using its “Leads” endpoint). We’d also like to link the contact in…
Currently, WhatsApp campaigns created in GoTo Connect cannot be deleted once they are no longer needed. This becomes difficult for teams that frequently perform demos, testing, or training sessions for different customers and users, since the campaign list quickly fills up with old or unused campaigns. It would be…
We need to enable notifications for Team Chat threads. Our dealership used multiple Team threads when we had RingCentral in multiple departments. It was vital to our Sales and service teams. With GoTo, our Team Chats do not notify the end user, and you are not able to tag co-workers in the chats as well. This is a major…
It looks like you're new here. Sign in or register to get started.