You can view the connection quality between your client computer that you're sitting in front of and the remote host that you're trying to access. It is only a source of information about potential connection issues and may give you an idea why your connection is slow or unstable, but it does not offer a solution. The…
Are you looking to increase your mobile remote support capabilities? With the new LogMeIn Central Remote Support add-on, unlock fast, frictionless, secure remote support with the click of a button – across both desktop and mobile. Join this 60-minute session as we discuss and demonstrate the power of remote support.…
Hi, Remote support is a crucial role within IT, allowing you to remotely connect to devices to resolve issues quickly. Our powerful Remote Support module supercharges your IT capabilities with unlimited, multi-platform, seamless support sessions. Support any device - PCs, Macs, iOS, Android, and Chromebooks - in any…
the last few months we've found hundreds of folders in C:\Windows\Temp named "waapi-<10 digits>". Each folder contains one file called ".sig" and one or more files named "<24 hex digits>". The folders are created about 15 minutes apart. Adds up to about 20GB per month. No problem deleting these files as they accumulate,…
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I’m reaching out regarding an issue I’ve noticed in LogMeIn Central where optional driver updates are being incorrectly marked as important. This misclassification is causing confusion in our update management and executive reporting, as systems appear to be missing critical updates when in fact only optional drivers are…
After chatting with support, they suggested I make a post regarding a small but helpful feature -- When logging into a host with LogMeIn Central, the "Log in to:" drop down menu defaults to the hostname. We have these machines joined to our domain, and every user that connects must click the drop-down and select the domain…
Every time I disconnect from a remote host, the Logmein Client App asks me "how was your connection quality" I've never had it ask me a single time in the past, until this new Windows 11 Pro workstation (the workstation I was previously using was also W11 Pro) and it also doesn't do it on my Macbook. I searched through the…
Hi to the community. We are using Alerts to track free disk space for our customers devices. Is there a way to add a variable ( like * or % ) to check ALL drives for one device/group ? We add an alert package with the defined drive, C, D, ... but if a user/customer adds a disk without telling us, there are no alerts for…
When I try to add a User to access a specific Host, I get this: I can enter an email address, but there's no button to continue. Also, the User Group dropdown is blank. Suggestions? Thanks, Pete
I thought I had posted this earlier this morning, but I don't see it. Anyway, when I attempt to add a user, I get the screen below. I can enter an email address, but there's no Continue or Next button. Also the Groups dropdown is blank. Suggestions? Thanks, Pete
Hi all - I'm not sure if I'm missing something but when we use the most updated macOS installer for LMI Central we get this popup (https://imgur.com/a/5YYQAUp). It's REALLY confusing users because it's referencing steps from macOS from years and years ago. Apple has changed the system settings screenshots. Am I missing…
Hi, Looks like the license/version being used to generate PDF's from the Executive window is invalid. FYI. Regards,
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