You can view the connection quality between your client computer that you're sitting in front of and the remote host that you're trying to access. It is only a source of information about potential connection issues and may give you an idea why your connection is slow or unstable, but it does not offer a solution. The…
Are you looking to increase your mobile remote support capabilities? With the new LogMeIn Central Remote Support add-on, unlock fast, frictionless, secure remote support with the click of a button – across both desktop and mobile. Join this 60-minute session as we discuss and demonstrate the power of remote support.…
Hi, Remote support is a crucial role within IT, allowing you to remotely connect to devices to resolve issues quickly. Our powerful Remote Support module supercharges your IT capabilities with unlimited, multi-platform, seamless support sessions. Support any device - PCs, Macs, iOS, Android, and Chromebooks - in any…
(EDIT: May have put this in wrong forum. Apologies. Can't find delete button.) Initial stages of troubleshooting, but right now accessing two different servers running LogMeIn: GOOD: Version 4.1.0.15576 (Jul 12 2024) BAD: Version 4.1.0.15702 (Sep 17 2024) Ctrl-Alt-Del works only on 15576, but not on 15702. Basic setup on…
We have started noticing that we can get to the Ctrl+Alt+Del lock screen of serval servers but cannot pass the saved password or press the key combination to get to the unlock page. The other functions (remote CMD and remote file explorer) are working just fine and we have rebooted the servers and tried logging in from the…
Hi, where I can find .pkg or .dmg for macOS mass deployment over Jamf Pro? We are using LogMeIn Pro and there is: Installation Link Installer File (.msi) Installer Executable Command or Batch file Where is .pkg or .dmg for macOS?
I attempted to move some PC's to another group to another. When I do this some transfer fine, but others disappear from the LogMeIn client application. I can move them back, and they re-appear in their original group. How can I move these PC's?
When running a report on installed application, specifically for Adobe products I've noticed for a very long time now that LMI would that either a product still exists when it has been removed for a very long time already or the incorrect verion number is installed. Anyway to fix this to make it more accurate?
Does anyone know where I can find a complete list of cammand line options that can be used during a CLI install of LogMeIn ? I can install, assign to the correct group but I also need to name the LogMeIn client so its not just the workstations hostname Any pointers to the documentation would be greatly appreciated
Hi, Due to some recent vulnerabilities, our endpoint protection detected these and LMI has listed these within each computer. The issue has since been resolved, however, we have a lot of devices to now clear these messages on. Unfortunately there doesn't appear to be any way of 'acknowledging all threats' across multiple…
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I see in "pricing" it breaks out per number of computers managed. Is there also limit or cost to users/techs that would remote to machines? Case being I have about 10 users that need to remote to a single machine on-site occasionally. Appreciate any info...trying to break free from Teamviewer and their concurrent user…
All of a sudden, for some reason, Logmein control panel is installing, but the client is not. Normally they both install at the same time. I have to run a repair on the install and then it installs the control panel. I am not sure why this all of a sudden started. This is what I use to install the Windows Host LMI…
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