Hello, Everyone in our enviornment currently using GoToMyPC can connect remotely, but after about a minute or so they're kicked out and the session is ended. This is not a global setting we've changed in the GoTo Corporate web console or a recent firewall change on our end. The client computers don't have any settings for…
Is it possible to bulk update all passwords for accounts being managed without having to log in to each one individually?
My host shows as "Unavailable" after a power outage a few days ago. The machine is up and running, functioning properly, and connected to the Internet. I have been able to verify this. It has been rebooted a couple of times, but it's still listed as unavailable. Since I now don't have remote access to the machine, I cannot…
Users work from home and use GoToMyPC to connect to a host PC. At this time, the keyboard/mouse of the host PC is locked for security reasons, and if a problem occurs, the user requests remote control. Here we use the Remote (TightVNC) program to remotely access the user's host PC. I use my keyboard/mouse to control my…
Users are reporting that when connecting to GoTo they are having major lagging issues. One user I worked with on this said he will open Slack for example and clicking a user will take 10 seconds before they are able to type in the message box. They need to click into the message box as the cursor does not appear to move.…
I got a report from my system's ESET endpoint security software today: NEW NOTIFICATION Firewall event detected and blocked by Eset An Event Log notification has occurred with the following parameters: Category: Firewall detection Monitored static group: All Attempt was made to reach 67.217.69.93 on port 80 by a machine at…
I am very disappointed to learn about your rebranding from Spiceworks rather than directly. There are serious technical flaws that need to be addressed. How can I express my concerns to senior management?
Starting from 17.12.2021 I can't connect from any PC to my host (ver.8.3 -1611, windows server 2003 sp2). I am getting this error: At the same time I still can connect to my host from Android device (phone or table). No serious changes to network have been done. Any idea what causes the problem?
How do I "print screen" of the screen I am seeing in GoToMyPC on my PC? The "print screen" functionality does not work on the screen I am seeing in GoToMyPC. Thank you for your assistance.
I have a user with 2 screens at home and 3 monitors on his office computer, when he conects to it logmein does not autoclone the 2 first monitors and only shows a monitor on one home pc computer (you can switch between the 3 there), so it is only using one monitor on the remote. Is there an way to fix this?
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