After your massive price hike I want out. I will not be renewing and do not want my credit card used again
host pc screen turns white and only shows outline of open programs
Trying to work from home (accessing QuickBooks on a remote PC in the office) has been hit & miss over the last year on DSL (Frontier) and has bene terrible lately (everything is slow - not just gotomypc). Sometimes when things bog down, I hit a key then wait to see it register on the remote PC. Wondering how this would…
When I disconnect a monitor (which means unplug moinitor cable from computer) on host computer, the screen from cient computer doesn't response. I clicked/typed from client computer but the screen has no change. After I disconnect and reconnect host computer, I can see the screen was changed. For example, before I unplug a…
I am trying to uninstall gotomypc on windows 10. When I go to the control menu/apps and list gotomypc, "modify" and "uninstall" is grayed out so that I cannot click the option to uninstall. I also downloaded uninstall gotomypc and it lists as just this in my download folder, but clicking on causes the application to try to…
I'm on a hospital network. I can log into GoToMyPC but when trying to access any of my computers I get to the "waiting for client computer to connect" and after waiting for a bit always get this message: GoToMyPC has encountered a problem and needs to end this session. Please try to re-connect to <pc name>. Everything…
After upgrading machines to Windows 10 connecting only works for the first time after installing GoToMyPc. Machines are behind a proxy server. Windows 7 had no problems in the same network. Tried Windows 10 1709 and 1809, same problem. When I put the machine in a different netwerk without proxy. Problem is gone. So it is a…
Running a networked PC with MW Windows 7 pro with gotomypc.com to remote in. I remote in with a Mac using Chrome with Mac's High Sierra. Cable internet connection, hard wired. The Mac used to access is using a cable internet wireless that has reasonable speeds, most of the time I'm working remotely I am able to work at…
I have one computer access. Does that mean only one coomputer can access the main computer? If I am accessing the main computer from two different computers do I need to change my subscription?
Dear All, I didn't create an account in your portal. But Someone is used my email account for this sign-up. Can you cancel it? My name is Huseyin Aytac also my e-mail is aytachuseyin@gmail.com But in portal user has created like " Nisa Kaska". I need it your support for this situation. Regards, Huseyin
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