4/1/2026 update: We’ve just rolled out a smoother, faster, and more inclusive Spotlight experience for all of our GoTo Training Customers! Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and…
Transform your workflow: Latest updates from Meeting, Training, and Webinar Our latest release brings new integrations, actionable data and insights, and simplified workflows to increase engagement and save you time. Join our live webinar and learn about our new features designed to: Enhance meetings in real-time Host and…
What's new about this feature: An additional column has been added in the GTT attendee report "Materials downloaded" to highlight the list of Materials a particular attendee has downloaded. The information is captured if it is downloaded before the training, during the training, or after the training. The name (title) of…
In 2023 there were a total of 21 new features launched across GoTo Meeting, GoTo Webinar, and GoTo Training. We heard you needed more functionality to make staying connected easier and we listened! GoTo Training Highlights include: More data for hassle-free webinars and trainings: Now view the time spent by each attendee…
GoTo Training Paypal 3D secured payments is now live! If you are already using the PayPal integration you must update your PayPal integration by Jan 31st, 2024. If you use PayPal you will see a banner in the dashboard with instructions. To see additional details please see the internal knowledge article. How to charge…
Hello, a couple of my posts have been "Marked as spam", but I don't know why because I received no explanations about. I then submitted an abuse report, but I haven't received any answer yet. Would you please help understand what happened? Thank you in advance for your support.
I'm having problem when starting a break-out session in my training. Sometimes the audio option doesn't turn up, in Google Chrome. No microphone button is visible and there is no sound. No question comes up asking to allow for sound. Sometimes it's OK and sometimes not. Why is it different? Can I manually switch this on in…
Hello, I have problem with sharing the answers of a test with the "open answer" option. As you can see in the pictures, both me as organizer and the attendees cannot see anything! How is that possible? Am I doing something wrong? If not, would you please help me to fix this issue? Thank you!
Hello, We have GoToTraining. When a customer is registering they have questions to answer. These fields only allow them 143 characters (as per your support team) to enter what they need to say. If they enter more than 143 characters the registration will not submit. A message does not come up to let them know they only…
I have a few questions about sharing recordings with others: * Is there any way of preventing users from sharing the URL to a recording with others? * Is it possible to place a restriction on how many times a recording can be accessed, e.g. un-publish recording after 10 views? * Last question, my understanding is that…
We have a Professional license for Go To Training and this "comes with" a Go To Meeting license as well. Does this mean we coyuld be Training a group of people using GTT and then also be hosting a call or meeting at the same time using GTM? I just want to check that this is the case before doing it and inadvertantly…
GoToTraining offers the option to use up to 10 discount codes per webinar. I use the codes to offer subscription to my webinar schedule. For eample I keep code xxxxxx live for 12 months for a company who has paid the subscription. My question is. I would like to offer more than 10 subscriptions and therefore need more than…
Hi. I know you can use a setting to ensure you "approve "who comes into training, but what happens when they try? We have heard of an instance where someone who uses the joining details to join who has not been approved, can hear what is going on, see the web cams but could not be seen. How can this be? I would have…
1. I need 6 people to share their cameras side by side. Is that possible? I dont see that feature - see screenshot: https://gyazo.com/bbdbd5f95957a8a70a8c50fdf9426ae4 And honstly the look and feel of the software is outdated and not intutivie The main presentor should start the session fast with 6 people that have cameras…
I just ran a series of webinars and I've had six people say they attended but in the attendee report it's showing that they didn't attend. The first person to report this, I know this individual and don't think they would lie about attending. It's running across each of the five webinars I ran so it's not isolated to one…
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