Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
This month we are rolling out a new registration page design for GoTo Webinar with the aim at increasing conversations from page visits to confirmed registrations! The new design features an improved user interface, now prominently highlighting speakers to make your webinars more appealing and engaging, helping organizers…
4/1/2026 update: Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and other participants even when their camera is off - with avatar or name displayed instead. This iteration enhances the…
I am facing the same issue as well! I've just scheduled a webinar recording on 14 June, 10am - 11am (GMT +08) However, due to some technical issues that is not related to GTW, it resulted in us delaying the start time of the recording. I am not sure if that is the reason why the video was not captured in the video library,…
I'm no longer able to able to manage the mobile app version of GoToWebinar Dashboard using the new GoTo app even though your system continues to push me an alert to install the new GoTo app (which I've installed and reinstalled over 15 times) to try to get to my GoToWebinar Dashboard view. You removed it from Customers as…
Hi~ We are a company and registered online and the account name of the admin center is our company name. However, after purchased GoTo Webinar plan by credit card with online account , the payer name of the invoice shows my name instead of company name, this may a problem when I request the payment from the company. So,…
Hi I recently changed my Webinars to Webcasts, as some internal staff were having issues accessing the Webinar via the Standard Event. (has to so with their tenancy external to ours and they aren't able to download GoTo....). My question is - previously, if someone registered for standard event, and they missed the…
It was my understanding that the new GoTo app was to be universal for use with GoToMeeting and GoToWebinar. I have the new GoTo app installed on my machine. Today, when joinging a GoToWebinar, it opened the prompt to open with GoTo Opener, to which I said yes. It then indicated it was downloading GoToWebinar? Why is it…
I used the new version of the GoToWebinar platform for the first time today. Part of my broadcast was sharing a pre-recorded talk. I did so from the main Sharing icon at the bottom of the Organizer dashboard. Everything was working great until 20 minutes into the recording, when I chose to click on the Materials icon at…
Hello After starting an uploaded mp4 video from the goTo app share button, 10mins into the playback the video stopped and restarted from the beginning. I was the organiser, the one who uploaded the video, the one who started the webinar and the one who shared the video. This was the second time this happened, the first…
I have been asked to set up a webinar where the participants need to register but then can go and watch a recording. There is not set start time. Is this possible?
Hi, Just tried to connect to a webinar via https://www.goto.com/webinar/join and got an error message saying 'The webinar you are trying to join is no longer available.' Problem is that the webinar only started 1 minute before I tried to connect so was running live at that time. Why am I getting the error mesage?
Screen dims and flashes “expansion/audio” buttons every 5-10 seconds during a webinar on Safari browsers. I tried this with both a Mac and iPad with the same symptoms. It’s simply unusable.
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