Your workflow is only as strong as the tools powering it — and we want to make sure LogMeIn Rescue fits seamlessly into yours. Take our 5–7 minute survey and help shape the future of Rescue's integrations. After completing the survey, you’ll have a chance to win one of five $50 Amazon gift cards. Your responses are…
Hey everyone 👋 If you’re managing remote support, endpoints, or just trying to keep IT from getting more complicated than it already is — you might want to check out this year's virtual event. GoFurther 2026 is happening on May 19, and this year we’re focused on something we’re all feeling: growing IT complexity. We’ll be…
The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattended Access session. Use case: The end-user should be notified of any incoming Unattended Access session, and has the ability to accept or…
The Rescue Team is excited to announce that version 4.6.0 of the Rescue ServiceNow integration is now certified on Zurich, the Fall 2025 release for ServiceNow. Customers using the integration will be able to immediately update to the latest version of ServiceNow without interruption, and can continue to realize the value…
What went live? Today the Rescue team is thrilled to announce that Live Lens and Live Guide session types are now available in the webtc! Customers will no longer need to login to separate consoles to initiate sessions and can do everything from within the WebTC - saving time and improving their overall workflow as they…
Upgraded to macOS High Sierra 10.13 and now LogMeIn Rescue is not opening. "CrossOver is unable to intitialize a critical component. Failed to import cxutils module into Python. See console for errors. The program will now exit." I am assuming that the LMI Crossover component is still only 32bit? Reinstalled with new…
We are having issue with rebooting and reconnecting chat window. Technician issue a reboot command to the user and his laptop is getting rebooted. Upon reboot, it lauches the chat window and connects to the technician but user can't type message on chat. Upon reboot and reconnect, technician able to send a message and…
Is there a way to get the LogMeIn Rescue Technician Console to prompt with an audio prompt periodically while someone is waiting. I understand that there is an audio prompt when they first connect, and again when they are about to time out. I want for there to be additional audio notification between the two for me the…
Hello. I am having the following issue. If I deploy a script after I provided admin rights to the session the environment variables change. for instance, %userprofile% will change to something totalñy different. Is there a way to get the actual user's profile path when running a script after deploying admin rights? Thank…
Upgraded two of my machines to Windows 10 yesterday, and have been unable to connect to either one remotely via Logmein since. I get a "login failed" message with a reconnect button (which, when clicked produces the same login failed message), and a close button. I also trieed to share a desktop and sent myelf the link,…
How can i set static incoming traffic port in linux? I am using Haguichi as gui and there is no option there. Please kindly help!
So, my friend has a problem after getting hamachi and connecting to my network. Under diagnosis, he has a red square with a white X beside the Peer Test Tunnel: OK Local results: Adapter configuration: OK Traffic test: OK Peer results: [216-578-417] Adapter configuration: Cannot get adapter config Traffic test: Cannot…
hey guys i dont know why but the driver for logmein hamachi isn´t installed and i dont know how i could do that i need help
THE ABOVE SITUATION HAS ONLY RECENTLY ARISEN. I HAVE UNINSTALLED LOGMEIN REMOTE ON MY DESKTOP PC, RESTARTED THE PC AND REINSTALLED THE LATEST VERSION BUT TO NO AVAIL. IT IS ALSO INTERESTING TO NOTE THAT ON THE DESKTOP PC WHEN I CLICK ON HELP NOTHING HAPPENS - THE SAME IS TRUE IN "ABOUT LOGMEIN" RESCUE SO I AM UNABLE TO…
how to connect to another logmein rescue agent that already helping client on remote control from my agent? what possible ways can i use to connect to another logmein rescue i can only press on new session -- also can i use ios (iphone 7) or andriod smarphone to connect to logmein rescue or remote control another pc?
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