The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattended Access session. Use case: The end-user should be notified of any incoming Unattended Access session, and has the ability to accept or…
The Rescue Team is excited to announce that version 4.6.0 of the Rescue ServiceNow integration is now certified on Zurich, the Fall 2025 release for ServiceNow. Customers using the integration will be able to immediately update to the latest version of ServiceNow without interruption, and can continue to realize the value…
What went live? Today the Rescue team is thrilled to announce that Live Lens and Live Guide session types are now available in the webtc! Customers will no longer need to login to separate consoles to initiate sessions and can do everything from within the WebTC - saving time and improving their overall workflow as they…
Please note - AI Features are available via our Rescue Plus add-on modules. For more information about each feature or to request a demo, click here. About the Rescue In-Session AI Assistant About AI Screen Translation AI Demo Video Looking for standard feature comparisons? Click here Rescue Plus Add-on Modules Desktop…
What Went Live? The Rescue team is thrilled to announce that DRAP (Device-Based Restricted Access Package) - Phase 1 is now live! Part of the new paid Security Add-on for Rescue, this feature allows customers to protect any endpoints ensuring that only the approved Rescue account can establish a support session. Customer…
Upgraded two of my machines to Windows 10 yesterday, and have been unable to connect to either one remotely via Logmein since. I get a "login failed" message with a reconnect button (which, when clicked produces the same login failed message), and a close button. I also trieed to share a desktop and sent myelf the link,…
How can i set static incoming traffic port in linux? I am using Haguichi as gui and there is no option there. Please kindly help!
So, my friend has a problem after getting hamachi and connecting to my network. Under diagnosis, he has a red square with a white X beside the Peer Test Tunnel: OK Local results: Adapter configuration: OK Traffic test: OK Peer results: [216-578-417] Adapter configuration: Cannot get adapter config Traffic test: Cannot…
hey guys i dont know why but the driver for logmein hamachi isn´t installed and i dont know how i could do that i need help
THE ABOVE SITUATION HAS ONLY RECENTLY ARISEN. I HAVE UNINSTALLED LOGMEIN REMOTE ON MY DESKTOP PC, RESTARTED THE PC AND REINSTALLED THE LATEST VERSION BUT TO NO AVAIL. IT IS ALSO INTERESTING TO NOTE THAT ON THE DESKTOP PC WHEN I CLICK ON HELP NOTHING HAPPENS - THE SAME IS TRUE IN "ABOUT LOGMEIN" RESCUE SO I AM UNABLE TO…
how to connect to another logmein rescue agent that already helping client on remote control from my agent? what possible ways can i use to connect to another logmein rescue i can only press on new session -- also can i use ios (iphone 7) or andriod smarphone to connect to logmein rescue or remote control another pc?
Good morning, TGIF! Was attempting remote software install on user Windows 10 Pro computer. When I double clicked to run the exe, of course a UAC prompt came up (users in my co. are not local admins on their computers). But I could not type in the box at all. In that sense it reminded me of Bomgar. Anyone else run into…
Hi there When i work remotely on my Macbook Pro LMI process takes more then 70% of CPU usage, the performance is poor and things are not doing well. I've tried to put the remote session on hold, restart the computer - no success. It all happened after the newest update for the theme of dialog box. I would appreciate your…
So I'm trying to write scripts that will move files around to fix some issues on a computer. Moving files around on the same computer is one thing, but is there a way in a bat file to transfer a file from the host computer to the remote through logmein rescue? Thanks,
Is there a way to install calling card in MAC systems?
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