For the past week, I've been trying to change the access code for one of our computers. Every time I do so, I give it my login name and password, and it responds with an error message, " Internal Error - GoToMyPC An Internal Error has occurred. Please try again. OK " Trying again produces the same result. What could be…
We have a large GoToMyPC client with 60" monitor with many icons running windows 7. The icons keep getting auto-arranging
One of my users tried to log into gotomypc.com just now and got 'dns_probe_finished_nxdomain' from his home machine (Windows 10, Edge). I tried to reach gotomypc.com from the office and got ERR_NAME_NOT_RESOLVED (Windows 10, Chrome). I tried logging into gotomypc on my phone (Android, using the GTMPC app, Credo…
Getting this error message. Going from a Windows 10 machine to a Windows 10 machine. No Domains involved. Works ok in Logmein but not when using GoToMyPC
Repeated attempts to use the uninstaller never work. Reboot and MYPC shows in the Mac menu as installed. Can someone provide a step-by-step describing what files to delete in order to fully remove the MYPC application from a Mac computer? Thanks!
Using latest version of GoToMyPC Corporate on iMac with Big Sur and 5K display. Accessing the iMac from a MacBook Air the tray on the host iMac disappears.
Hi, I'm an old user of GOTOMYPC (since 2018) and it seems impossible to delete my account. Can you help? That's really sad. Please contact me --> assistenza_at_gruppoasa_dot_com Thanks
I have purchased a new computer with Windows 10 and need to transfer my LogMein access from my old Windows 7 computer to my new computer. How do I do this?
Hi there, I tried to cancel my subscription following the procedure on the website. When calling 800-789-732 from Italy, I first tried the guided procedure and it ended without finding credit card number. The following step was talking with the operator. She wasn't able to find the credit card as well and told me that this…
When I try to connect to my host computer it says waiting for the host computer to connect and comes up with an error A connection could not be established. The connection test is successful on the host when I run it and I can see the machine online when I log into GoToMyPC.com from the client but it will not connect.
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