The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattended Access session. Use case: The end-user should be notified of any incoming Unattended Access session, and has the ability to accept or…
The Rescue Team is excited to announce that version 4.6.0 of the Rescue ServiceNow integration is now certified on Zurich, the Fall 2025 release for ServiceNow. Customers using the integration will be able to immediately update to the latest version of ServiceNow without interruption, and can continue to realize the value…
What went live? Today the Rescue team is thrilled to announce that Live Lens and Live Guide session types are now available in the webtc! Customers will no longer need to login to separate consoles to initiate sessions and can do everything from within the WebTC - saving time and improving their overall workflow as they…
Please note - AI Features are available via our Rescue Plus add-on modules. For more information about each feature or to request a demo, click here. About the Rescue In-Session AI Assistant About AI Screen Translation AI Demo Video Looking for standard feature comparisons? Click here Rescue Plus Add-on Modules Desktop…
What Went Live? The Rescue team is thrilled to announce that DRAP (Device-Based Restricted Access Package) - Phase 1 is now live! Part of the new paid Security Add-on for Rescue, this feature allows customers to protect any endpoints ensuring that only the approved Rescue account can establish a support session. Customer…
I used hamachi before so I have a user account. I download it today again and I couldnt press the "username" or "password" field same in login and signup tab. But i could press the "Accept Term and Condition" tick box and the "Login" or "signup" button. Then it said its invalid username and password. Just cant press the…
my friends are using a wifi connection while i have a ethernet connection.....whenever we create a group and join it says the parenthesis being constant is a normal....but my frnds say that mine is blinking....just i am not being able to connect to any servers in other application after logging into hamachi...please help…
I find it anoying the customer only has the choice to view history or revoke access from the Unattended Access program in the notification area. Maybe they just don't want it running until the next time the computer is started or maybe just don't want it running for the next ten minutes or until 5:50 pm.
http://help.logmein.com/articles/en_US/Documentation/hamachi-hamachi-troubleshooting-nwadapter I have tried to manually reinstall the network adapters said in the page and nothing! They dont work :/ Used the Hamachi Diagnostics tool and it shows me these: http://i.imgur.com/9EbalMs.png http://i.imgur.com/iBO2WXp.png And…
Is there the ability or a plugin to allow powershell scripts to run through the centralized collection when connected to a client machine? If i try and run the file manually or automatically the script opens in notepad. I was trying to find info if powershell scripts were even supported through Rescue but unable to find a…
Running a simple .bat that calls to run a .Exe from a shared network folder. Will run fine if I run it manually once connected to the end user machine. But if it is set to run automatically it will sit in 'executed' mode in the LMI console but will never run. If I then cancel the script from the console and run it manually…
Hi guys, Just wondering, is it possible to set up a page with a company logo etc on where people can enter the 6 digit code and download the software / join the support session? Also, once the software is downloaded, is there a way to make the applet use a company logo in the taskbar? Thanks in advance Ryan
This post has been moved to the Hamachi board.
just wondering if there is a way to send a reply with a corrisponding predefined url?
We need help this. We have a problem to view the recorded videos via remote access. When the videos are saved the video is tilted, tumbled, crooked, you can not watch Image https://drive.google.com/file/d/0B6SMiFcHbwidaUlZeGJGYjNXakU/view?usp=sharing thank y'all
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