A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
Hi, how to renew my hamachi network? my last due date is on 23.06.2025. Please advice as soon as possible. Thank you Regards Dora
Hi, welcome to the Hamachi Community. Please take a moment to review our support articles before posting What do the Different Color Indicators Mean in Hamachi? Troubleshooting Hamachi Client Request Time Out Which ports and protocols does Hamachi use? How to Change Peer Connection Settings How to Disable Port Detection…
Cancel a Paid Account If you have a paid monthly or annual Hamachi account and would like to cancel before renewal, the fastest way to cancel is to https://community.goto.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fsupport.goto.com%2Fcontact directly. Depending on your country or region, we offer different phone…
Gracias de antemano. No logro contactar al equipo de Soporte de goto.com para eliminar mi suscripción de hamachi. En el panel de administación de goto.com tampoco encuentro un botón para eliminar la suscripción. He creado un caso a través del formulario de soporte pero solo me brinda telefonos de USA que nadie contesta o…
Hi Support Team, Hamachi is not working on macOS 27 Golden Gate. Whenever I open the client, it pops up the error: "The Hamachi service is not running. Run 'sudo launchctl load /Library/LaunchDaemons/com.logmein.hamachi.plist' to start it." However, running the command in Terminal fails with "Bootstrap failed: 5:…
hi i have some free networks, and today i cannot manage all of them, but in my hamachi application i still can see all of them, what is the problem and how to fix this? @GlennD
Hello GoTo Support team, I created a new GoTo account today to purchase Hamachi Standard. On the VPN.net pricing page, Hamachi Standard is advertised as $49 per year. However, when I click Buy Now and log in, I am redirected to the subscription page where I only see monthly plans: Standard: $8/month Premium: $33/month…
Hello, My case number is 22617037. My Hamachi Network Standard subscription expired. I cannot renew it because the Renew button keeps loading forever. I also cannot add a new payment method. After entering the card details, I receive the error: "Couldn't process your information. Reload this page and try again." I have…
Necesito abonar una factura cuyo debito fue rechazado para habilitar una red. Han generado dos presupuestos pero no se pueden abonar porque da error Podran ayudarme? English: I need to pay an invoice—the direct debit for which was declined—in order to activate a network. Two quotes have been generated, but they cannot be…
I am a corporate customer in Japan. Our contract owner has already left the company. We have three paid Hamachi / GoTo subscriptions: – Hamachi Network Premium (multiple licenses) – Pro For Individuals Billing frequency: annual Our invoices show the following details: – Customer number: xxxxxxxx – Account key: xxxxxxxxxxxx…
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